Refund policy

đŸ“Œ My Korean School – Pause & Refund Policy

1. Pause Policy (For Group Classes)

  • If a student becomes ill or encounters significant personal circumstances, we offer the option to pause the course and issue store credit instead of a refund.

  • To be eligible for a pause, students must provide official documentation, such as a medical certificate or proof of emergency.

  • The store credit must be used within 12 months from the original course start date.

  • Store credit is non-refundable and non-transferable.

2. Refund Policy (For Group Classes)

  • Refunds are only available up to 7 days before the term start date.

  • No refunds will be issued within 7 days of the term starting or after the course has commenced.

3. Private Lesson Policy

  • Private lessons cancelled on the day of the lesson are not refundable and will be fully charged.

  • Students must provide at least 48 hours’ notice to reschedule or cancel a lesson without penalty.

  • Rescheduling is allowed only once per 8 lessons.